Standing up for his rights with the help of PICA-Service in the face of a severe rent hike by Enterprise Inns brought Russell Stone a satisfactory result, reports Michelle Perrett
Russell Stone of the George on the Green in Maidenhead, Berkshire, took his case against Enterprise Inns to the new Pubs Independent Conciliation and Arbitration Service, known as PICA-Service, on 17 October. He was the second licensee to go through the process and Enterprise Inns was found in breach of its Code of Practice for not adhering to time-frames in connection with a scheduled rent review. An award of damages was made and Stone has been invited to submit …
